We, Deen Academy, are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website (www.deenacademy.com) and mobile application (Deen Academy App).
By accessing our website or application, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services. For any queries regarding this Privacy Policy, please contact our customer support at support@deenacademy.com.
1. Definitions
We– Refers to Deen Academy.
User – Refers to individuals using the website or application.
“Website” – Refers to Deen Academy’s official website (www.deenacademy.com).
“App” – Refers to the Deen Academy mobile application.
“Personal Information” – Refers to any information that can personally identify you, such as your name, email address, phone number, etc.
“Third Parties” – Refers to any company, website, or entity that is not a direct part of Deen Academy.
2. Collection and Use of Information
We collect user information in the following ways:
1. Information You Provide
We collect personal data that you voluntarily provide, including but not limited to:
When creating an account: Name, email, phone number, address, date of birth, etc.
When purchasing a course: Payment and transaction details.
When contacting customer support: Any information you provide while seeking assistance.
2. Automatically Collected Information
We may automatically collect certain information, including but not limited to:
Your device information (e.g., IP address, browser type, operating system).
Your browsing behavior, such as pages visited, time spent, and interaction with our services.
3. Information from Third Parties
We may request permission to connect your Deen Academy account with your social media account (such as Google or Facebook). If you grant permission, we may collect data from that platform.
3. How We Use Your Information
Your personal information is used for the following purposes:
To manage and secure your account.
To provide courses and other educational services.
To process payments and transactions.
To communicate with you and provide customer support.
To enhance the security of our website and app.
To send promotional offers or updates (only if you have opted in).
4. Cookies & Tracking Technologies
Our website and app use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work correctly if you do so.
5. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share data in the following cases:
Legal Compliance – If required by law, government, or court orders.
Service Providers – With trusted partners for payment processing, cloud storage, and security enhancements.
Fraud Prevention – To protect users and prevent fraudulent activities.
6. Data Security
We take reasonable measures to protect your personal information. However, no online system can be 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Updating Information – You can edit your personal details in your account settings.
Data Deletion – You may request that we delete your personal data by contacting our support team.
Opting Out – You can unsubscribe from marketing emails at any time.
8. Third-Party Links & External Websites
Our website may contain links to third-party websites. We are not responsible for how these websites handle your personal information. You are encouraged to review their Privacy Policies before using their services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we may notify users via email if necessary.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
📧 Email: support@deenacademy.com